This Privacy Policy applies to Instant Book Publish ("we", "us", or
"our") and to the website instantbookpublish.com. By using our website,
filling out a form, chatting with us, or purchasing any of our writing, editing,
publishing, design, or marketing services, you agree to the practices described below.
01 Information We Collect
Information you give us
We collect the details you choose to share with us when you request a quote, fill out
a contact or job application form, start a live chat, subscribe to updates, or buy a
service. This may include:
- Your name, email address, and phone number
- The service you are interested in and details about your book or project
- Billing details and mailing address when you make a purchase
- Manuscripts, drafts, images, or other files you send us for your project
- Resume and job details when you apply for a position with us
Information collected automatically
When you visit our website, we may automatically receive basic technical data such as
your IP address, browser type, device type, pages viewed, time spent on pages, and the
website that referred you. You can browse our website without creating an account.
02 How We Use Your Information
We use the information we collect only for legitimate business purposes, including
to:
- Respond to your questions, quote requests, and support messages
- Deliver, manage, and personalize the services you order
- Send project updates, invoices, and service-related notices
- Send promotional offers, only when you have agreed to receive them
- Review job applications
- Improve our website, services, and customer experience
- Prevent fraud and meet our legal obligations
03 SMS / Text Messaging
When you provide your phone number and check the consent box on our forms, you agree
to receive text messages from Instant Book Publish about your inquiry, project
updates, alerts, and promotional offers. Consent to receive text messages is not a
condition of purchasing any service.
STOP
Reply STOP at any time to unsubscribe. You will receive one final message
confirming the opt-out.
Message frequency varies. Message and data rates may apply. Carriers are not liable for
delayed or undelivered messages.
No mobile information will be shared with third parties or affiliates for marketing
or promotional purposes. Text messaging opt-in data and consent are excluded from
any sharing described in this policy and will never be shared with any third
party.
04 How We Share Information
We do not sell, rent, or trade your personal information. We share it only when it is
needed to serve you, and only in these situations:
- Service providers: trusted partners who help us run our
business, such as payment processors, email and hosting providers, live chat, and
analytics tools. They may use your information only to perform services for us.
- Publishing your book: when you ask us to publish or distribute
your book, we share the required details with the platforms you choose.
- Legal reasons: when required by law, court order, or to protect
the rights, property, or safety of our clients, team, or others.
- Business transfers: if our business is merged or sold, your
information may be transferred under the same protections described here.
We may share combined, anonymous statistics that cannot identify you (for example,
total website visits) with partners.
05 Cookies & Analytics
Cookies are small files stored on your device that help a website work well and
remember your preferences. We use cookies and similar technologies to:
- Understand how visitors use our website through Google Analytics
- Measure the performance of our advertising
- Power our live chat so we can answer your questions in real time
You can block or delete cookies through your browser settings. Some parts of the
website may not work properly without them. You can also opt out of Google Analytics
by installing the
Google
Analytics Opt-out Browser Add-on.
06 How We Protect Your Data
We use reasonable technical and organizational safeguards to protect your information,
including SSL encryption on our website and limited access for team members who need
it to do their work.
Payments are handled by secure third-party payment processors. We do not store your
full card number or other sensitive financial details on our servers after a
transaction is complete.
Your manuscripts and ideas are treated as confidential. We do not share your
unpublished work without your permission.
No method of sending or storing data online is 100% secure, but we
work hard to protect your information.
07 Data Retention
We keep your personal information only as long as we need it to provide
our services, keep accurate business and tax records, resolve disputes, and meet legal
requirements. When it is no longer needed, we delete it or make it anonymous.
08 Your Rights & Choices
Depending on where you live, you may have the right to:
- Ask for a copy of the personal information we hold about you
- Ask us to correct information that is wrong or incomplete
- Ask us to delete your personal information
- Unsubscribe from marketing emails using the link in any email
- Stop text messages at any time by replying STOP
To make a request, email us at
info@instantbookpublish.com. We may
need to confirm your identity before completing it. We will never treat you
differently for using your privacy rights.
09 Children's Privacy
Our website and services are meant for adults. We do not knowingly collect
personal information from children under 13. If you believe a child has sent us
personal information, please contact us and we will delete it.
10 Third-Party Links
Our website may link to other websites, such as social media pages or
publishing platforms. We are not responsible for how those websites handle your
information, so please review their privacy policies before sharing anything with
them.
11 Where This Policy Applies
This policy covers information collected through our website, online
forms, live chat, email, and text messages. It does not cover information collected by
other companies or websites that we do not own or control.
12 Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will
change the "Last updated" date at the top of this page. Please check back regularly to
stay informed about how we protect your information.
13 Contact Us
Have a question about this policy or your information? Our team is happy to help.
